Some of the most highly sought-after professions in this competitive financial world are the roles of a Relationship Manager and Channel Manager. In relation to this fact, the BFSI industry demands in-depth knowledge concerning financial products, customer engagement and business development.
Professional BFSI related programs and courses through reputable workforce development institutes are specially designed to support the growth of learners for these key capabilities and, in turn, enable their pursuit of successful and sustainable careers in the sector.
A well-structured BFSI (banking or insurance) course provides theoretical knowledge and practical training that closely mirror the challenges one would face at work.
Lets find out how BFSI courses prepare people for specific roles like that of a Relationship Manager and a Channel Manager.
Why BFSI Courses Are Crucial for These Roles
Relationship Managers and Channel Managers are the face of financial institutions, managing customer relationships and ensuring business growth. Comprehensive knowledge in banking encompasses deposits, loans, wealth management, insurance and regulatory compliance. A BFSI course ensures they are equipped with both technical as well as interpersonal skills’ expertise. Such programs typically include –
- Customer Relationship Skills – Training on sales, servicing clients, retention strategies and conflict resolution.
- Digital & Analytical Competence – Exposure to CRM tools, fintech platforms and data analysis for decision-making.
- Professional Communication – Developing the art of persuasion, negotiation as well as presentation for high-impact jobs.
How BFSI Courses Prepare Relationship Managers
Relationship managers rely on building customers’ trust in order for revenue targets to be met. A banking course helps learners prepare by –
- Teaching investment and wealth advisory principles.
- Simulating real-life client interactions and cross-selling situations.
- Oriented to portfolio management and financial planning.
- Build empathy-driven communication and consultative selling skills.
How BFSI Courses Prepare Channel Managers
Channel Managers play a strategic role in overseeing partnerships and sales networks. Training modules in BFSI programs prepare them to –
- Manage direct and indirect sales channels efficiently.
- Work with third-party partners and distributors.
- Apply analytics to track channel performance and optimize productivity.
- Lead and inspire the teams to achieve organizational objectives.
How UNext Manipal Academy of BFSI Creates Industry-Ready Professionals
UNext Manipal Academy of BFSI, a professional education company and a part of the Manipal Education and Medical Group (MEMG), is a leading workforce development institute with a 17+ year legacy of training professionals for the BFSI sector. The programs are certified by Manipal Academy of Higher Education and aligned with the leading BFSI organizations in designing the curricula.
The HDFC Life Smart Achievers Program and the Kotak Bank NextGen Bankers Programme make sure you learn by doing things not by reading about them. This way you get to use what you learn in the HDFC Life Smart Achievers Program and the Kotak Bank NextGen Bankers Programme in a job. Learners experience simulation-based training, live projects, and internships that replicate real-life banking.
The well-structured “job-first” model ensures that candidates are job-ready before they even begin formal employment. With 2,00,000+ professionals trained and partnerships with 50+ BFSI recruiters, MABFSI continues to bridge the employability gap in India’s financial services industry.
Conclusion
The right banking course acts as a doorway to a plethora of opportunities for an aspiring Relationship Manager or Channel Manager. A career in the BFSI sector requires both sound financial acumen and people management skills, both of which are developed through structured, industry-aligned training.
So, begin your journey to a fulfilling career in banking; explore UNext Manipal Academy of BFSI’s job-ready programs today!

